Privacy Policy

Privacy Policy

Last updated: May 2026

At FORA (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, shipping address, billing address, phone number
  • Payment Information: Processed securely through our payment provider, we do not store full card details
  • Device & Usage Data: IP address, browser type, pages visited, time spent on site (via cookies and analytics tools)
  • Communications: Any messages you send us via contact forms or email

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send marketing emails (only with your consent, you can unsubscribe anytime)
  • Improve our website and product offerings
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business, including:

  • Shipping carriers (to fulfill your order)
  • Payment processors (to handle transactions securely)
  • Email marketing platforms (e.g., Klaviyo, with your consent)
  • Analytics providers (e.g., Google Analytics)

All third parties are required to keep your information confidential and use it only for the services they provide to us.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Note that disabling cookies may affect site functionality.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us.